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Business Analyst - Strategy and Transformation

Apply now Job no: 53774304
Brand: Australia Post
Categories: Delivery, Corporate Services
Work type: Permanent Full Time
State: VIC
Location: Melbourne

You might think you know us, but we’re transforming.  

In this rapidly evolving commercial landscape, we’re changing too.

And we’re only getting started.

Australia Post’s Part of Tomorrow strategy involves helping our people, customers and communities build a better future delivering to everyone, everywhere, every day. 

We’re on the lookout for a Business Analyst (non-IT) to join our team.

What does the role involve?

In this role, you will support the development and delivery of our Network Transformation & Lean Operations Strategy – to improve service for our customers and enhance the safety and efficiency of our operational network. You will be assessing business problems and opportunities, and using data to provide insights that will drive decision making on future network investment and continuous improvement initiatives.  

Essential to this role is the ability to break down complex problems and communicate effectively with a wide range of audiences. Ideally you will have a strong strategic thinking and analytical mindset for provlem solving.

Some of your day-day responsibilities will include:

  • Supporting program and project work streams including strategy development, detailed analysis, planning and reporting on projects
  • Working closely with our Network Planning and Lean teams on process mapping and identification of network capacity gaps or improvement opportunities
  • Engaging with multiple stakeholders across various levels of the organisation to drive strategic decision making and outcomes
  • Addressing network strategic issues such as site capacity planning and understanding network investment requirements
  • Analysing data and delivering key insights that will drive network decision making by gathering inputs from a wide range of sources (e.g. financial data, volume growth trends, site capacity, lease expiries)
  • Forecasting outcomes of proposed network changes such as service uplift, cost efficiency and/or safety improvements

What are we looking for?

  • Tertiary qualifications in Business, Supply Chain, Economics or a related discipline
  • Previous experience within an organisation similar to Australia Post in size and complexity
  • Highly developed analytical, conceptual and problem solving skills
  • Demonstrated ability to quickly understand unfamiliar concepts and environments (e.g. processes, systems) – ideally within a supply chain (or similar) environment
  • Strong communication and stakeholder management skills
  • Demonstrated experience in data visualisation (experience using Tableau or similar an advantage)
  • Strategy and/or insights experience an advantage
  • Experience with basic financial modelling an advantage
  • Strong planning and organisation skills, with ability to work to tight deadlines and manage conflicting priorities.
  • We’re on the lookout for a Business Analyst (non-IT) to join our team.


We believe investing in our people is good business.

That’s why we have team dedicated to career coaching and support for our employees. And we know that your life outside of work matters. So while we work hard, we also have a culture that promotes a genuine work/life balance.  

Together, our differences make us stronger.  

With a reach across Australia and beyond, we’re building a workforce that’s as diverse as the communities we serve. Learn more about how we're supporting inclusion at Australia Post - https://mypo.st/Diversity If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at inclusivecareers@auspost.com.au

Australia Post welcomes applications from Aboriginal and/or Torres Strait Islanders. Check out this short video https://mypo.st/WelcomeToCountry to find out how we acknowledge and pay our respects to the Traditional Custodians of the land we operate on.   

Ready to join the transformation of Australia Post?   

Click apply now, to help shape our tomorrow.    



Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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