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Forecast And Replenishment Manager

Apply now Job no: 53688213
Brand: Australia Post
Categories: Retail & Customer Service
Work type: Permanent Full Time
State: VIC
Location: Melbourne

You might think you know us, but we’re transforming.  

In this rapidly evolving commercial landscape, we’re changing too. In the Community & Consumer department, we’ve embraced the rise of digital and integrated the customer into everything we do – from the design of our strategies through to the execution of our day to day activities.

And we’re only getting started. 

The Community & Consumer team has end to end accountability for identifying, anticipating and satisfying customer and community requirements – from market research, marketing planning to brand positioning and product placement. We’re also strategically oversee advertising, promotional activities and understanding and influencing community and public relationships.

We’re on the lookout for innovative people to join our team. Working within a start-up culture that’s backed by all the resources Australia Post provides, the opportunity to innovate and push boundaries to improve services for all Australians is ready and waiting.

What does the role involve?

The Forecast & Replenishment Manager is responsible for the management of all outbound planning activities, to ensure that all replenishment requirements for corporate retail outlets, are completed timely, efficiently and accurately within the optimal cost structure.

This role leads a team of analysts to support the replenishment of retail corporate outlet inventory guided by defined inventory policy objectives and performance metrics of the Retail Merchandise business unit. This person will work closely with multiple product groups such as BG&I (Business, Government & International), Channel Inventory team, Domestic and International Supply Chain teams, Retail Merchandise Category teams, Philatelic and external vendors.

What are the key responsibilities?

  • Manage the replenishment of store inventories in accordance with defined inventory policy objectives and performance metrics
  • Ensure that the correct levels of replenished store inventories are being held in the right place, at the right time, in the right quantity to meet customer service requirements and maximise sales revenue
  • Ensure that the integrity of replenishment master data is maintained to high standards and establish specialised analytical methodologies and tools to deliver accurate store forecasting and replenishment results
  • Prioritise forecasting and replenishment exceptions and implement corrective actions to resolve to finality are undertaken and completed in a timely and proactive manner
  • Provide expert advice, direction, guidance and training to replenishment analysts to support the successful execution of daily/weekly/monthly forecasting, replenishment tasks/reports and ongoing development of technical capabilities

What are we looking for?

  • Sound knowledge and understanding of typical retail industry supply chain functions, processes and systems that support inventory management and fulfillment
  • 5 years + experience in inventory forecasting and replenishment systems, tools and methodologies
  • Excellent planning, analytical and decision-making skills with the ability to prioritise tasks, and initiating corrective actions in a prompt and timely manner
  • Relevant supply chain experience in a retailing environment
  • Some experience delivering operational and planning outcomes through exposure to other supply chains and organisations

We believe investing in our people is good business. 

That’s why we have team dedicated to career coaching and support for our employees. And we know that your life outside of work matters. So while we work hard, we also have a culture that promotes a genuine work/life balance.  

Together, our differences make us stronger.  

With a reach across Australia and beyond, we’re building a workforce that’s as diverse as the communities we serve. Learn more about how we're supporting inclusion at Australia Post - https://mypo.st/Diversity If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at inclusivecareers@auspost.com.au.   

Australia Post welcomes applications from Aboriginal and/or Torres Strait Islanders. Check out this short video https://mypo.st/WelcomeToCountry to find out how we acknowledge and pay our respects to the Traditional Custodians of the land we operate on.    

Ready to join the transformation of Australia Post? 

Click apply now, to help shape our tomorrow.  

Advertised: AUS Eastern Standard Time
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