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Operations Program Implementation Manager

Apply now Job no: 53679113
Brand: Australia Post
Categories: Corporate Services, Delivery
Work type: Permanent Full Time
State: VIC
Location: Sunshine West

You might think you know us, but we’re transforming.   

 In this rapidly evolving commercial landscape, we’re changing too.  

 And we’re only getting started. 

For you, it means you’ll work within a newly created team and develop a career within a progressive environment. We’re working on major challenges and if we deliver, the future will be very exciting for Australia Post. We are an important part of Australian communities and as an employee, you’ll have the opportunity to see first-hand how we make a difference to our customers in our Facilities and Retail environments. 

We’re on the lookout for innovative people to join our team.  

What does the role involve?

You’ll partner with key stakeholders to facilitate the implementation and co-ordination of Enterprise change programs and initiatives that support the Australia Post Group Strategic Objectives. The role partners with Territory Managers and Processing Managers to embed service, safety and efficiency programs focused on change related workforce planning, governance and compliance across our Delivery Network.

The role will see you working on the ground with various Facility Managers and Delivery Managers and contribute to the development and implantation of Key Programs and strategic transformation plans within the network. Location of the role is flexible and requires travel to various sites across our network.

Your key responsibilities include:

  • Drive and embed the transformational strategy by partnering with key Managers across the business to develop and coordinate tactical activities that achieve business outcomes
  • Review and analyse data insights that leads to the identification of priority areas and develop a change management plan to embed strategies that enhance customer, safety, quality and cost outcomes
  • Partner with leadership teams to develop coordinated change management plans
  • Collaborate and work closely with the leadership teams to support, coach and guide change programs within the Enterprise
  • Provide troubleshooting support and skills to sites on a needs basis to ensure the success of change
  • Engage with leaders at all levels to translate change programs
  • Actively identify areas of opportunity for improvement across the network

What experience will you have?

We’re looking for candidates that have a strong operational background, ability to build effective working relationships and implement plans into action. In addition to this, you will ideally have;

  • In depth knowledge and experience working in a supply chain/ manufacturing environment with operational processes
  • Experience supporting change in a large, complex organisation with competing priorities and tight deadlines
  • Operational leadership experience in a large complex organisation structure
  • Demonstrated experience implementing change management methodologies in local sites that are consistent across the network
  • Significant change management experience
  • Track record of effective negotiation skills dealing with industrial relations conflicts and negotiations with Unions and difficult workplace situations
  • Experience with building strong collaborative relationships

We believe investing in our people is good business.

That’s why we have team dedicated to career coaching and support for our employees. And we know that your life outside of work matters. So while we work hard, we also have a culture that promotes a genuine work/life balance.  

Together, our differences make us stronger.  

With a reach across Australia and beyond, we’re building a workforce that’s as diverse as the communities we serve. Learn more about how we're supporting inclusion at Australia Post - https://mypo.st/Diversity If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at inclusivecareers@auspost.com.au

Australia Post welcomes applications from Aboriginal and/or Torres Strait Islanders. Check out this short video https://mypo.st/WelcomeToCountry to find out how we acknowledge and pay our respects to the Traditional Custodians of the land we operate on.   

Ready to join the transformation of Australia Post?   

Click apply now, to help shape our tomorrow.    



Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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