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Senior Product Manager - SameDay & Fulfilment

Apply now Job no: 53675764
Brand: Australia Post
Categories: Corporate Services
Work type: Permanent Full Time
State: VIC
Location: Melbourne

The Senior Product Manager is a product visionary, who is future-oriented and passionate about driving new product ideas from initial concept, through technical definition, all the way to a customer-ready product launch.

The position will analyse the marketplace, own the SameDay & Fulfilment Product / Customer Segments and design and develop desirable, feasible and viable innovative solutions that will increase market share and increase revenue. They will be responsible for developing and defining strategy and product roadmaps for the Courier, Next Flight & Fulfilment in additional to managing a team of product (managers / owners) to deliver and release new features and or enhancements through standard release process on time, within budget and the required quality specifications. 

What you'll be doing: 

  • Develop and implement a product strategy and product roadmap that supports the SameDay & Fulfilment business priorities by customer segment
  • Lead the end-to-end product lifecycle for new and existing products and features from product roadmaps and design to productisation, commercialisation and monitoring through the product management team
  • Maintain strategy, roadmap and oversight for the technical and customer facing platform to ensure ongoing support for the Product and Roadmap
  • Lead the development of the products innovation plan based on a ‘Lean’ product development methodology, identifying & developing new concepts focused on solving business problems and delighting users
  • Achievement of product KPIs – revenue, profitability, customer satisfaction and product usage

What we're looking for: 

  • Proven track record & 10+ years experience in all aspects of digital product design & development (strategy, research, concept development, design (UI/UX), requirements definition, release and iteration plans, user testing, market launch, key metrics, product review and remediation)
  • Experience in the following (consumer focused) industries including eCommerce, retail, supply chain and logistics
  • Experience in successfully working with development teams using Agile development methodologies to achieve sustainable product release schedules
  • Product design, development and implementation (B2C and/or B2B)
  • Industry experience and leadership in eCommerce, supply chain and/or transport

About Australia Post Group

Australia Post Group (including Australia Post, StarTrack, Decipha & Securepay) is one of the most trusted brands in Australia. Employing over 30,000 people across our integrated delivery, logistics and e-Commerce network – we love delivering! Through our huge range of services, we help communities stay connected, businesses reach new customers and people stay in touch.

We’re committed to helping our people, customers and communities build a better future.

A career at Australia Post Group can lead down many paths. There are a variety of roles to suit all sorts of skills and you will also have the chance to learn from the best people; everyone, everywhere, every day. For us, an engaging, enjoyable workplace is the foundation for great work which is why your attitude and your passion is just as important to us as your experience.

We offer an attractive salary and benefits in an equal opportunity workforce. We encourage applications from people of all ages, including Indigenous Australians and those with a disability.

Don't delay your application, please apply today. We have a short mobile-friendly application form which contains approximately 10 - 15 career interest questions. Looking forward to hearing from you!

We're working hard to create an inclusive workplace that reflects the diverse communities we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at inclusivecareers@auspost.com.au. 

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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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