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Product Manager - Packaging

Apply now Job no: 53628302
Brand: Australia Post
Categories: Retail & Customer Service
Work type: Permanent Full Time
State: VIC
Location: Melbourne

You might think you know us, but we’re transforming.  

In this rapidly evolving commercial landscape, we’re changing too. In the Community & Consumer department, we’ve embraced the rise of digital and integrated the customer into everything we do – from the design of our strategies through to the execution of our day to day activities.

And we’re only getting started. 

The Community & Consumer team has end to end accountability for identifying, anticipating and satisfying customer and community requirements – from market research, marketing planning to brand positioning and product placement. We’re also strategically oversee advertising, promotional activities and understanding and influencing community and public relationships.

We’re on the lookout for innovative people to join our team. Working within a start-up culture that’s backed by all the resources Australia Post provides, the opportunity to innovate and push boundaries to improve services for all Australians is ready and waiting.


What does the role involve?

The Product Manager - Packaging will be responsible for the end to end management of the packaging portfolio that falls under the Retail Merchandise Team.

The role is responsible for product development and go-to-market strategy for retail packaging products; including pricing, sales, distribution and marketing strategy as well as in store execution.

The successful candidate will be an experienced product manager, with firsthand knowledge of packaging products, understanding the key players and market drivers. They will be highly capable of managing programs of work across various stakeholders and geographies.


What are the key responsibilities?


  • Manage the product development cycle including customer value proposition and identifying target customer segments, market sizing, pricing and offer as well as feasibility analysis
  • Develop product roadmap including enhancements and features, pricing construct and customer segment offerings
  • Manage portfolio revenue and profitability against ambitious growth targets
  • Work with customers to develop customised packaging solutions
  • Develop a retail strategy for Australia Post for themed packaging incorporating licensed and Australiana
  • Work with the internal strategy teams in order to deliver a simplified product strategy that supports the needs of retail and business customers
  • Establish and manage relationships with relevant suppliers incorporating product requirements, promotions as well as demand forecasts and in stock management


What are we looking for?


  • Relevant industry experience in product management and new product development
  • Ability to operate independently to achieve results and able to coordinate across teams and stakeholders
  • Excellent organisational skills: time management skills and an ability to work alone, under pressure and to tight deadlines
  • Excellent written and verbal communication skills
  • Demonstrated analytical thinking with a combination of business acumen


We believe investing our people is good business. 

That’s why we have team dedicated to career coaching and support for our employees. And we know that your life outside of work matters. So while we work hard, we also have a culture that promotes a genuine work/life balance. ​ 


Together, our differences make us stronger. ​ 


With a reach across Australia and beyond, we’re building a workforce that’s as diverse as the communities we serve. Learn more about how we're supporting inclusion at Australia Post, here. If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at inclusivecareers@auspost.com.au. ​ 


Australia Post welcomes applications from Aboriginal and/or Torres Strait Islanders. Check out this short video to find out how we acknowledge and pay our respects to the Traditional Custodians of the land we operate on.   ​ 


Ready to join the transformation of Australia Post?​ 


Click apply now, to help shape our tomorrow.  ​ 



Advertised: AUS Eastern Daylight Time
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