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Lifecycle Marketing Manager (12 Month FTC)

Apply now Work type: Fixed Term Full Time
Location: VIC - Metro
Categories: Sales & Marketing

It’s an exciting time to be at Australia Post. As the world rapidly changes, we’ve had to change too – to ensure our future is even greater than our past. Be part of an iconic and dynamic organisation that touches the lives of every Australian.

What it’s like to work here:

For you, it means you'll do great work, learn from the best and develop a career within a robust and well-invested but empowering and creative environment. We all work hard – we're working on major challenges, after all – but we also recognise that you have a life outside of the office, so we provide flexible conditions that enable you to grow whilst enjoying genuine work life balance.

What does the role involve?

As the Lifecycle Marketing Manager, your role will be responsible for developing and executing one to one campaigns to drive customer engagement, cross sell, up-sell and retention.

More specifically, this 12 month contract will see you:

  • Develop and execute Lifecycle Marketing campaigns for our business segments to drive customer engagement, cross-sell, upsell and retention.
  • Recommend and execute appropriate one to one marketing strategies for integrated marketing campaigns.
  • Post campaign analysis – use campaign and business analytics to identify areas of improvement for campaigns
  • Explore via test and learn, the optimum approach to deliver the best campaign results
  • Maintain our CRM and campaigns processes to ensure relevant, timely and effective communication with customers.
  • Work closely with our Sales Teams to fulfil campaigns.
  • Budget management

Campaigns may include, but are not limited to:

  • Monthly customer eNewsletter
  • One to one campaigns to support integrated marketing campaigns

What we’re looking for:

We’re looking for candidates with extensive experience across CRM or Lifecycle Marketing with strong examples of using data and insights to develop and execute 1:1 marketing campaigns.

  • Extensive experience in CRM or lifecycle marketing
  • Experience in B2B Marketing, brand building and integrated campaign strategy planning
  • Experience conducting regular evaluation analysis of marketing campaigns to provide meaningful, actionable insights
  • Comfortable working with Salesforce and Salesforce Reporting
  • Experience working with broad data sets
  • Highly organised and strong project management skills

Benefits & Culture:

We believe a diverse and inclusive workplace brings out the best in our people. We encourage applications from people of all ages, nationalities, cultures and disabilities. A career at Australia Post Group can lead down many paths and we are passionate about offering a supportive, inclusive culture, competitive compensation and flexible working conditions that enable you to develop whilst enjoying genuine work life balance.

To register your interest with our passionate careers team, please click 'Apply Now' and please remember to upload your details and your most recent resume.



Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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