Job no: 53545434
Work type: Permanent Full Time
Location: ACT - Metro
Categories: Sales & Marketing
Australia Post is changing at an incredible pace. In the Business and Government department, we’ve integrated technological services that help organisations of all sizes and government departments adapt in an increasingly digital world without relegating on our historically successful offering of parcels and mail - all of which helps move Australia forward.
And we’re only getting started.
What it's like to work here:
For you, it means you'll do great work, learn from the best and develop a career within a robust and well-invested but empowering and creative environment. We all work hard – we're working on major challenges, after all – but we also recognise that you have a life outside of the office, so we provide flexible conditions that enable you to grow whilst enjoying genuine work life balance.
What does the role involve?
The Service Partner provides dedicated service support to a portfolio of customers. They are responsible for driving the quality and value of customer relationships through enhanced engagement, problem solving and strategic solutions. It also seeks to improve the customer experience through driving operational excellence & coordination of continuous improvements and enhanced customer service solutions. This role will partner with the relevant sales executives for the purpose of providing industry leading service solutions to our customers. Additionally the role will engage with the operational service teams across Australia Post to ensure the highest levels of service are provided in line with agreed service levels.
What experience will you have?
Benefits & Culture:
We believe a diverse and inclusive workplace brings out the best in our people. We encourage applications from people of all ages, nationalities, cultures and disabilities. A career at Australia Post Group can lead down many paths and we are passionate about offering a supportive, inclusive culture, competitive compensation and flexible working conditions that enable you to develop whilst enjoying genuine work life balance.
To register your interest with our passionate careers team, please click 'Apply Now' and please remember to upload your details and your most recent resume.
Advertised: 13 Jan 2020 AUS Eastern Daylight Time
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