Job no: 53464439
Work type: Fixed Term Part Time
Location: VIC - Metro
Categories: Retail & Customer Service
We have a specific need for our Carnegie location with multiple opportunities in this store available!!
Here’s your chance to join the team in our Melbourne Contact Centre, as a Customer Service Consultant – the first point of support for our customers all around Australia.
What you will be doing
This role involves assisting our customers by providing inbound phone support for queries such as tracking lost or damaged parcels; assisting with passport applications; and general post office enquiries. To be successful you will:
What we’re looking for
We’re after people with a passion for working through customer queries with a focus on solutions, highly capable in:
What’s it like to work here?
The Australia Post philosophy
For us, a diverse, inclusive and enjoyable culture is the foundation for great work. It’s why we encourage applications from people of all ages, nationalities and cultures, and promote a flexible way of working that enables a genuine work-life balance.
Plus, our unique scale and scope means there are outstanding opportunities for career growth and personal development, whatever your ambitions.
Ready to take the next step in your career?
We have a short mobile-friendly application form, and it should only take around 5 minutes to complete.
Advertised: 29 Nov 2019 AUS Eastern Daylight Time
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