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Program Director, POST+ Program

Apply now Job no: 53533486
Work type: Permanent Full Time
Location: VIC - Metro
Categories: Corporate Services

At Australia Post, we help communities to thrive. Our ambition for the Post Office is to be a leading edge marketplace that connects Australians with the world.   We will deliver meaningful service experiences and help every Australian to prosper.

The Program Director, POST+ Program will lead a significant multi-year Program encompassing multiple work streams with the aim to deliver a new flexible enterprise platform. The POST+ program is a key enabler to support this ambition by delivering a new platform for growing revenue, and powering a Post Office Network that can be the catalyst for prosperous Australian communities by:

  • Powering Growth
  • Sustaining Post Offices
  • Connecting Communities

What does the role involve?

Reporting to GM, Customer Strategy & Portfolio Development you will lead the POST+ Program with accountability for the program roadmap and a successful delivery. You will be an integral part of delivering a platform for growth, sustaining Post Offices and connecting communities. The successful Program Director, will have highly developed relationship management skills, with the ability to influence across all levels of the organisation, whilst developing a high performing team. 

This is a key strategic position, accountable for:

  • Successfully deliver the POST+ Program to agreed scope, schedule and budget
  • Supporting the leadership and developing a high performing team to achieve the desired commercial outcomes, in alignment with our defined leadership capabilities –think commercially, operate collaboratively drive execution, champion change and optimise talent
  • Evolving Customer Experiences by driving the development and testing of new and innovative solutions
  • Overseeing the design and implementing of trials and experiments designed to improve the customer experience and drive revenue and gross profit
  • Chair program governance forums such as the Program Steering Group and provide program reporting

What experience you'll have:

  • Significant experience in leading transformational programs
  • Significant experience in both program and project management
  • A best in class approach to program/project management, people management, stakeholder engagement and culture
  • Strong ability to communicate with, influence and advise senior business stakeholders
  • Building and maintaining strong relationships across diverse stakeholder groups.
  • Knowledge of market leading retail technology platforms is preferred

Benefits & Culture:

We believe a diverse and inclusive workplace brings out the best in our people. We encourage applications from people of all ages, nationalities, cultures and disabilities. A career at Australia Post Group can lead down many paths and we are passionate about offering a supportive, inclusive culture, competitive compensation and flexible working conditions that enable you to develop whilst enjoying genuine work life balance.

To register your interest with our passionate careers team, please click 'Apply Now' and please remember to upload your details and your most recent resume.

If you have any questions regarding the role, please contact Cayla Demske at Cayla.Demske@auspost.com.au.


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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