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Head of Prioritisation and Governance

Apply now Job no: 53523732
Work type: Permanent Full Time
Location: VIC - Metro
Categories: Corporate Services

At Australia Post, we’re committed to providing a world-class service to our customers with an unrivalled suite of ecommerce-driven logistics, supply chain, parcel and mail delivery solutions for consumers, local and international businesses, and online marketplaces.

What it's like to work here:

For you, it means you'll do great work, learn from the best and develop a career within a robust and well-invested but empowering and creative environment. We all work hard – we're working on major challenges, after all – but we also recognise that you have a life outside of the office, so we provide flexible conditions that enable you to grow whilst enjoying genuine work life balance.

What does the role involve?

Based in Melbourne, the Head of Prioritisation and Governance works across Service Quality and all relevant stakeholders (including but not limited to the following teams: Australia Post Deliveries, Star Track, Network Operations, Business & Government) to lead the prioritisation roadmap and overall governance of targets, across a balanced scorecard. This role will have one direct report who will support in delivering on the prioritisation initiatives. On a daily basis this role will see you:

  • Join the Senior Leadership team in supporting the GM Service Quality to integrate all areas of the team towards a common culture and goal
  • Partner with, and drive, the  Service Quality Senior Leadership and equivalent stakeholders to provide a robust prioritisation framework and adherance to targets, owning the governance programme
  • Lead the creation and governance of a roadmap of priorities to drive sustainable improvements in Service Quality
  • Drive a culture of passion for the cause, tenacity and resilience to focus as much on Operational partnerships as delivering outcomes.
  • Drive a best in class centre of excellence for prioritisation and governance, that is both a supporter function to and conscience of the Operation

What experience will you have?

We’re looking for candidates that have the demonstrated energy and drive to bring stakeholders together and engage them on the prioritisation roadmap journey. In addition to this, you will ideally have;

  • Extensive experience driving Prioritisation and Governance frameworks across multi-tiered, complex organizational stakeholder landscape
  • Previous experience in a logistics / transportation environment will be well regarded but is not essential
  • Highly adept skills in managing to all levels of an Organisation and a true believer in collaboration in a complex stakeholder hierarchy
  • Strong understanding of prioritization and governance methodologies, leveraging fact based data and translating these in to actionable and target based change.

Benefits & Culture:

We believe a diverse and inclusive workplace brings out the best in our people. We encourage applications from people of all ages, nationalities, cultures and disabilities. A career at Australia Post Group can lead down many paths and we are passionate about offering a supportive, inclusive culture, competitive compensation and flexible working conditions that enable you to develop whilst enjoying genuine work life balance.

To register your interest with our passionate careers team, please click 'Apply Now' and please remember to upload your details and your most recent resume. Should you have any questions, please contact Julia Poropat in the Talent Acquisition team at julia.poropat@auspost.com.au



Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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