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Category Analyst

Apply now Job no: 53516246
Work type: Permanent Full Time
Location: VIC - Metro
Categories: Corporate Services

    • Permanent opportunity with Australia Post`s Business and Government group within SMB Segment Development Team
    • Be part of our diverse and inclusive workplace
    • Significantly impact our customer experience  

    Our business is evolving, and this is your chance to add value to our changing landscape!

    Australia Post is part of the fabric of Australia, and has been for generations. Through our huge range of services, we help communities stay connected, businesses reach new customers and people stay in touch.

    Our people have always been fundamental to our success, and as technology becomes an increasing part of our business, our human touch will become more important, not less. We’re looking forward to delivering the services Australians want and need, with our renowned commitment to service, for generations to come.

    What you`ll do -

    The Segment category analyst, Business & Government is responsible for supporting Heads of Segment Development and Senior Managers, Segment Development in developing customer, market, and segment strategies, using data, insights and market intelligence to inform growth opportunities.

    Building and managing relationships with a diverse group of stakeholders across the business, you will support validation of challenges and assessment of opportunities.

    Responsibilities -

    • Assist in the development of category and segment strategies
    • Support the articulation of initiatives to create sustainable value across to the categories in terms of cost reduction, revenue uplift and driving small business NPS
    • Create presentations as required to socialise and seek business support for identified segment initiatives
    • Work with insights, analytics and CX teams to identify and/or develop research to support analysis of identified challenges and opportunities
    • Assist in meeting financial targets by tracking and analysing performance data
    • Track and analyse business, market and customer trends to recommend new strategies
    • Actively monitor and analyse segment market, competition and consumer insights
    • Identify potential partnership opportunities with 3rd parties to further category goals

    What we are looking for -

    We’d love to hear from passionate Strategy/Product Developers with strong communication skills and a background in managing relationships within commercial environment.  If you think you’ve got what it takes and want to be part of our team you’re going to need the following:

    • Demonstrated experience working in product or strategy function, strategic marketing function or customer-led product development function within multi-disciplinary teams
    • Demonstrated extensive knowledge of key market drivers, industry players and latest developments within competitive markets
    • Tertiary qualifications in Business / Commerce, Economics, Engineering or other relevant field 
    • Commercially driven with ability to analyse and manipulate data, and think pragmatically about strategy and complex issues

    For us, an engaging, enjoyable workplace is the foundation for great work, which is why your attitude and your passion, is just as important to us as your experience. We offer a competitive salary and benefits package in an equal opportunity workforce. We encourage applications from people of all ages, including indigenous Australian and those with a disability.

    Want to be part of our diverse and transforming business? You could play a key role in our future as we continue to connect all Australians, support businesses and communities and evolve our products and services. To register your interest with our careers team, click on ‘APPLY NOW’ button and submit your resume!


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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