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Product Manager – Acquiring Services - Financial Service Products

Apply now Job no: 53432422
Work type: Permanent full time
Location: VIC - Metro
Categories: Corporate Services, Sales & Marketing

At Australia Post, innovation is at the heart of our transformation, and we are committed to ensuring our teams of specialists are challenged, supported and recognised. Technology is transforming our world and because our customers are at the heart of everything we do, we're changing too. So, we provide an environment that ensures we deliver the best: leading edge technologies; a creative, agile approach; a unique breadth of projects and an unexpectedly dynamic, small team culture that feels more like a start-up than a 208-year old icon.

What's the job involve?

Our Payments and Financial Services team has recently had a makeover and there are a range of opportunities to join the team! We are currently on the search for 2 x Product Managers to oversee the end to end product lifecycle of the Acquiring Services products.

Under the leadership of an inspiring Senior Product Manager you'll play a crucial part in our future by rebuilding and reimagining the consumer financial services portfolio. Led by strong customer insights as well as leveraging market & industry knowledge the roles are focused on the development and execution of short to mid-term product strategies, using agile development methodologies, to deliver key customer and financial objectives.

  • Develop and drive overall product strategy, product plans and business cases to support product related investments.
  • Manage the deployment of product initiatives and campaigns
  • Oversee and influence the quality of operational product management activities including, issue management, business rules, policy maintenance and supporting service standards
  • Partner with Sales and Marketing representatives to inform and validate product related decisions and influence commercially significant sales opportunities
  • Lead forums that drive greater customer and market awareness to drive desired customer experience metrics and commercial results
  • Quantify market and product opportunities through strong segment and channel analysis
  • Provide financial forecasting, budget management and reporting for respective products
  • Provide demand, revenue and cost forecasts for associated products
  • Ensure all product development and enhancements are economically viable
  • Utilise and leverage existing assets and resources to extract maximum value from existing product and service offerings
  • Lead the development and presentation of commercial business cases to both extend current product capability as well as for innovative solutions within changing market dynamics
  • Accountable for margin and cash flow analysis relating to existing and new product and service offerings

What it's like to work here:

For you, it means you’ll do great work, learn from the best and develop a career within a robust and well invested but empowering and creative environment. We all work hard – we’re working on major challenges, after all – but we also recognise that you have a life outside of the office, so we provide flexible conditions that enable you to grow whilst enjoying genuine work life balance.

What we're looking for:

  • Extensive experience in a related role within an insurance/financial environment
  • Experience in product strategy, development, promotion and end to end management
  • Experience working within an Agile environment
  • Demonstrated experience driving and evolving a product using various innovative channels
  • Experience in business development – including customer negotiations, bids, contracts and joint business reviews
  • Experience managing financial reports and P&L statements
  • An ability to interpret complex market analysis, research and feedback
  • Knowledge of the industry, trends and competitive landscape
  • An understanding of product design, development and implementation processes (B2B or B2C)
  • Deep understanding of the product levers that drive profitability and cost structure
  • Innovative customer solution conceptualisation and building
  • Tertiary degree or qualifications in business, marketing or a related field
  • Proven experience / involvement in developing ‘leading edge' commercially sound customer/product strategies
  • Strong track record of delivering against a product road map and realising the forecasted benefits

Technical skills are important, however they are not everything. We see our culture just as important and therefore the candidate will have:

  • Excellent communication skills
  • Ability to work autonomously
  • Desire to try new things
  • Be friendly and approachable!

We believe a diverse and inclusive workplace brings out the best in our people. We encourage applications from people of all ages, nationalities, cultures and disabilities. A career at Australia Post Group can lead down many paths and we are passionate about offering a supportive, inclusive culture, competitive compensation and flexible working conditions that enable you to develop whilst enjoying genuine work life balance.

To register your interest with our passionate careers team, please click 'Apply Now' and please remember to upload your details and your most recent resume.


Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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